← Back to Flow Stack

Privacy Policy

Last updated: 17 September 2026

Flow Stack is a marketing automation agency based in Kerala, India. This page explains how we collect and use your information when you visit our website or get in touch with us.

Who we are

Flow Stack ("we", "us", "our") is a marketing automation agency operating from Kerala, India. We help businesses grow through paid advertising, automation systems, and digital marketing strategy — with a focus on clients in Australia and the broader region.

Contact us at: info@flowstackpro.online

Information we collect

We collect information in two ways:

Data type How collected Retention
Contact form submissions FormSubmit / direct 3 years or until deletion requested
Meta Pixel events Meta Pixel (JavaScript) Up to 180 days (Meta's default)
Website usage and lead eventsGoogle Analytics 4 / Google tagAccording to our Google Analytics data-retention settings
Google ad-click and conversion dataGoogle Ads / Google tagAccording to Google Ads' applicable retention settings and policies
Booking data Calendly Per Calendly's Privacy Policy
Server / access logs Vercel hosting 90 days

How we use your information

We do not use your data for automated profiling that produces legally significant effects.

Meta Pixel & advertising

Our website uses the Meta Pixel, an analytics and advertising tool provided by Meta Platforms, Inc. The Pixel loads a small snippet of JavaScript that records visitor behaviour on our site and sends it to Meta so we can measure our ad performance and reach people who may be interested in our services.

The Pixel may:

Meta may combine this data with information it already holds about you from its platforms. Meta's use is governed by Meta's Privacy Policy. To manage your ad preferences or opt out of interest-based advertising from Meta, visit facebook.com/ads/preferences.

Google Analytics & Google Ads

Our website uses Google Analytics 4 and the Google tag to understand how visitors use the site and to measure whether our advertising generates genuine enquiries. When a visitor successfully submits the contact form after meeting our quiz criteria, we record a qualified-lead event. We do not include the visitor's name, email address, phone number, or message in that event.

Google may process information such as the page URL, IP address, browser and device information, cookie or device identifiers, and information about an ad interaction. Google Ads may use cookies or other identifiers to connect an ad interaction with a later conversion and to report campaign performance.

Google explains how it uses information from sites that use its services in How Google uses information from sites or apps that use our services. You can manage Google ad personalisation in Google Ads Settings or use the Google Analytics opt-out browser add-on.

Sharing your data

We share your data only with the following, and only to the extent needed to operate our services:

We do not sell, rent, or trade your personal information to any other party for their own purposes.

Cookies

Our site uses cookies — small files stored in your browser. These include:

You can control or block cookies through your browser settings. Blocking advertising cookies won't remove ads — it will make them less relevant to you.

Your rights

Depending on your location, you may have the following rights over your personal data:

If you are based in Australia, you also have rights under the Privacy Act 1988 and can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

To exercise any of these rights, email us at info@flowstackpro.online. We aim to respond within 30 days.

Security

Our website is served over HTTPS. Access to lead data and form submissions is limited to authorised personnel. While we take reasonable steps to secure your information, no internet transmission is completely secure — please contact us immediately if you suspect your data has been compromised.

Changes to this policy

We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. If changes are material, we'll note them clearly.


Contact

Questions about this policy, or want to exercise a data right? Reach out:

Flow Stack Marketing Automation Agency — Kerala, India
info@flowstackpro.online